PlayOJO Cookie Policy

At PlayOJO, we use cookies and similar technologies to make your time with us smoother, safer and more personal. This Cookie Policy explains what cookies are, why we rely on them, and how you can manage your preferences when you visit Play OJO. By continuing to use our website or app, you agree to the use of cookies as described below, unless you choose to adjust your browser or device settings.

What Are Cookies

Cookies are small text files that are stored on your computer, tablet or mobile device when you visit our site. They allow us to remember your preferences, recognise your device on future visits, and understand how you interact with our games and features. We at PlayOJO also use similar technologies, including pixels, web beacons and local storage, which serve a comparable purpose to traditional cookies.

Why We Use Cookies

Our Play OJO platform depends on cookies to function properly and to give you the best possible gaming experience. We use them for a number of reasons, including:

• Keeping you securely signed in during your PlayOJO login session, so you don't need to re-enter your details every time you move between pages
• Remembering your account settings, including your preferred language and currency
• Enabling core features such as playojo bingo rooms, live dealer tables and our slots library to load correctly
• Measuring how visitors use our site so we can improve navigation, loading speed and overall performance
• Recognising returning players so that relevant promotions, including free spins offers, are displayed accurately
• Detecting and preventing fraudulent activity to protect your account and funds

Types of Cookies We Use

Session and Persistent Cookies

Session cookies are temporary and are deleted once you close your browser. They allow us to keep you logged in as you move between the casino, our sportsbook-adjacent pages and the play ojo bingo lobby. Persistent cookies remain on your device for a set period after you leave PlayOJO Casino, and they help us remember your preferences the next time you visit, including whether you have previously accessed the playojo app or our mobile site.

First-Party and Third-Party Cookies

First-party cookies are set directly by us when you browse Play OJO Casino. Third-party cookies are placed by other organisations we work with, such as analytics providers, payment processors and marketing partners. These third parties may use cookies to understand how their services perform when integrated into our site, but we do not permit them to use this data for purposes unrelated to our platform without your consent.

Strictly Necessary Cookies

These cookies are essential for our website and services to work as intended. Without them, features such as secure playojo login, session management and age verification would not function. Because these cookies are critical to the safe operation of PlayOJO, they cannot be switched off through our cookie settings tool.

Performance and Analytics Cookies

We use analytics cookies to understand how visitors interact with our pages, which games are most popular, and where players may encounter difficulties. This helps us refine our playojo online casino experience, improve load times across desktop and mobile, and ensure that features like playojo slots and live casino tables run smoothly. Data collected through these cookies is aggregated and does not usually identify you personally.

Functionality Cookies

Functionality cookies remember choices you've made, such as your preferred display settings or whether you've already dismissed a promotional banner. These cookies also help us tailor content relevant to you, for example recognising if you've engaged with a playojo bonus code or entered a play ojo kicker code, so that we can display accurate reward information on your account dashboard.

Advertising and Targeting Cookies

We and our advertising partners may use cookies to deliver marketing messages that are more relevant to you, both on our own pages and on other websites. These cookies can track your browsing habits across sites and may be used to measure the effectiveness of campaigns promoting Play OJO Casino. You can opt out of most targeted advertising cookies through your browser settings or by using industry opt-out tools.

Cookies Used by Our Games and Payment Partners

Our game providers, including the studios that supply our slots, jackpot titles and live dealer tables, may set their own cookies when their games load within our platform. Similarly, payment providers used for deposits and withdrawals may place cookies to support secure transaction processing. We carefully vet these partners, but we encourage you to review their own cookie and privacy notices for full details on how they handle your data.

How We Use Cookies for Your PlayOJO Account

Cookies play an important part in supporting features tied to your player account. For example, they help us remember your progress toward OJO Levels rewards, keep your playojo casino login session active across pages, and ensure that any eligible playojo free spins or bonus offers are correctly linked to your profile. Cookies also support functions like our live chat tool, so that if you contact playojo live chat, your conversation history and account details are readily available to our support team without requiring you to repeat information.

Managing Your Cookie Preferences

You are in control of how cookies are used on your device. Most browsers allow you to view, delete or block cookies through their settings menu. If you choose to disable cookies entirely, some parts of our platform, including secure play ojo login and personalised offers, may not work as intended.

• You can adjust cookie settings directly within your browser preferences
• You can use our on-site cookie consent tool to manage non-essential categories
• You can clear existing cookies at any time through your device or browser settings
• You can opt out of certain advertising cookies via industry self-regulatory programmes

Please note that if you access our services through the playojo casino app rather than a browser, similar technologies may be used within the app itself to support login, notifications and personalised content. You can manage these permissions through your device's application settings.

Cookies and Our UK Operations

Our services are primarily aimed at players in the United Kingdom, and our use of cookies complies with applicable UK data protection and privacy laws. Whether you access us via playojo uk or through our standard playojo uk login page, the same cookie standards apply across our platform.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation or our own practices. When we make material changes, we will post the revised policy on this page. We encourage you to review this policy periodically so you remain informed about how PlayOJO uses cookies.

Contact Us

If you have any questions about our use of cookies or this policy, our support team is available around the clock. You can reach us through playojo live chat once signed in, or by emailing [email protected]. Thank you for choosing Play OJO Casino - we're committed to keeping your experience transparent, secure and enjoyable.